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General Info



129 Third Road, Montana, Pretoria 0151


Opening & Closing Times

Audiologist (by appointment)

Mon – Fri:  8h00 – 16h00
Sat:            closed
Sun:           closed


Mon – Fri:  8h00 – 14h30

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    Hugo Hearing

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    Hugo Hearing -25.667784, 28.242534 Hugo Hearing


    What Types of Tests and Treatments do Audiologists Perform?
    Common services and treatments provided by an audiologist include:

    • Diagnostic hearing tests and evaluations
    • Audiologic evaluations
    • Hearing aid fitting and consultation
    • Hearing aid repairs and maintenance
    • Pediatric hearing loss detection and treatment
    • Hearing conservation and protection programs
    • Earmold and earplug fitting and consultation
    • Musicians earplugs and monitors
    • Tinnitus treatment programs
    • Dizziness and balance testing and treatment
    • Ear or hearing-related surgical monitoring in hospital settings
    • Hearing rehabilitation and auditory training
    • Assisting in cochlear implant programs
    How Do I Know if I Have Hearing Loss?
    If you think you or a loved one may have hearing loss, you are not alone. Oftentimes people notice signs of hearing loss but do not take the steps to get it treated right away. Typically, it takes people an average of seven years to seek treatment. You may have hearing loss if:

    • You hear people speaking but you have to strain to understand their words.
    • You frequently ask people to repeat what they said.
    • You don’t laugh at jokes because you miss too much of the story or the punch line.
    • You frequently complain that people mumble.
    • You need to ask others about the details of a meeting you just attended.
    • You play the TV or radio louder than your friends, spouse and relatives.
    • You cannot hear the doorbell or the telephone.
    • You find that looking at people when they speak to you makes it easier to understand.
    • You miss environmental sounds such as birds or leaves blowing.
    • You find yourself avoiding certain restaurants because they are too noisy, or certain people, because you cannot understand them.
    • You hear a ringing sound in your ears, especially when it is quiet.
    What Causes Hearing Loss?
    Hearing loss can be due to several factors such as the aging process, exposure to loud noise, medications, infections, head or ear trauma, congenital (birth) or genetic factors, diseases, as well as a number of other causes. Recent data shows that about 10 percent of the population in South Africa report some degree of hearing loss. Hearing loss often occurs gradually throughout a lifetime.
    How is Hearing Loss Diagnosed?
    If you have any symptoms of hearing loss, you should see an audiologist to have a formal hearing evaluation. This hearing test, or audiologic evaluation, is diagnostic in nature and allows the audiologist to determine the type, nature and degree of your hearing loss. Your sensitivity, acuity and accuracy to speech understanding will be assessed as well. Your audiologist may also test for speech understanding at different volume levels and in different conditions, such as noise, to provide an indication as to how successful of a candidate you will be for hearing aids.

    The hearing evaluation will also include a thorough case history and a visual inspection of the ear canal and eardrum. Additional tests of middle ear function may also be performed. The results of the evaluation can be useful to a physician, if the audiologist believes your hearing loss may benefit from medical intervention.

    Results of the hearing evaluation are plotted on a graph called an audiogram. The audiogram provides a visual view of your hearing test results across various pitches or frequencies, especially the ones necessary for understanding speech.

    The audiogram and results from your speech understanding tests are used to create a prescription by which hearing aids are programmed, if necessary.

    What are the Different Degrees of Hearing Loss?
    After you undergo a hearing evaluation, the results are plotted on a chart called an audiogram. Loudness is plotted from top to bottom. The top of the graph is very quiet and the bottom of the graph is very loud. Frequency, or pitch, from low to high, is plotted from left to right. Hearing level (HL) is measured in decibels (dB) and is described in general categories, not by percentages. The general hearing loss categories used by most hearing professionals are as follows:

    Normal hearing (0 to 20 dB HL)
    Mild hearing loss (21 to 40 dB HL)
    Moderate hearing loss (41 to 70 dB HL)
    Severe hearing loss (71 to 90 dB HL)
    Profound hearing loss (greater than 91 dB HL)

    What are the Signs of Hearing loss in Children?
    Hearing loss in children can occur at any time in life from other acquired factors such as ear infections, head trauma, certain medications, and genetic factors. You may suspect your child has a hearing loss if you observe any of the following:

    • Failed newborn hearing screening
    • Delays in speech and language acquisition, including baby babbling
    • Frequent ear infections
    • Not startling to loud sounds
    • Not turning to the location of sounds after six months of age
    • Difficulty following verbal directions
    • Daydreaming in many situations
    • Concerns by school teachers or failed school hearing screening
    • Loud volume on the TV or radio
    • Complaints from the child that they cannot hear
      A pediatric audiologist is trained to test children of all ages. Any symptom of hearing loss in children should be addressed promptly so that speech, language, and academic development are not delayed or impacted.

    Your Hearing Health is Our Concern

    Flexible Appointments and Urgent Care.




    129 Third Road, Montana, Pretoria 0151